A woman in a yellow shirt sits at the computer and smiles while talking on a headset.

Get in touch.
We're happy to help.

To make things easier and guide you to the right solution, we have gathered the different ways to contact us.

To contact us, please select your subject of request first.

I have been contacted by EOS France and want to pay my balance online

To resolve your situation simply and securely, our online portal is available 24/7. Please have your file number ready for quick access.

Go to the payment portal

I want to provide or request more information about my file

If you have specific questions about your file or need to send us information, our contact form is the ideal way to do it. We will get back to you as quickly as possible.

Contact our team

I would like to file a complaint regarding my case

We take every complaint very seriously. To share your concerns with us and allow us to handle them effectively, please use our dedicated form.

File a complaint

I prefer to contact you by phone

Our advisors are here to help you find a suitable solution. To reach them, please call the phone number listed on your letter. We are available Monday to Friday, from 7:45 AM to 8:15 PM, and Saturday from 8:45 AM to 2:15 PM.

Have a specific question? Find your answer here.

Manage your payments or check your balance

In your secure online account, you can make a partial or full payment or check your balance. Please have your reference number ready to access it.

Go to the payment portal

Find clear answers and explanations

For all your questions about EOS and debt collection, our FAQ (Frequently Asked Questions) provides a wealth of information. And if you come across a specific term you don't understand, our glossary is there to explain it simply.

Go to the glossary

Do you have any further questions? Get in touch with us!

If you haven't found the information you were looking for, our team is here to help. Write to us using our contact form.

Send us a message

Let's build the future together.

At EOS, we build lasting relationships, both with the talent who join us and with the companies that trust us.

Optimize your debt management

EOS France is one of the most solid and long-standing players in the market. We can act as an asset manager, as well as acquire and support the sale of very large portfolios.

Discover our business solutions

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Join our teams

Throughout the year, EOS France is looking to grow its teams and recruits for permanent and work-study positions. Advisors, data analysts, developers, administrative managers, legal experts, and civil investigators—join us at one of our 5 locations and build your career.

Discover your job opportunities

Get in touch.We're happy to help.